privacy policy

This Privacy Policy applies between you, the user of this website, and SZ Behavior Consultancy, the owner and provider of this website. This Policy sets out how we process, store, and protect personal data collected in connection with your use of the website and any services provided through it. By accessing and using our website, you agree to the terms of this Privacy Policy.

1. Definitions and Interpretation
In this Policy, the following terms have the following meanings:
• "Account": The personal profile, contact details, and credentials you provide to access services on our website.
• "Content": Any text, graphics, images, audio, video, documents, and other information displayed on or available through this website.
• "Cookie": A small text file placed on your device when you visit certain parts of the website.
• "Data": All information you submit to the website, including account details, contact information, and communications.
• "Services": Training programs, consultation, supervision, and other services offered by SZ Behavior Consultancy via this website.
• "User": Any individual who accesses the website and is not employed by SZ Behavior Consultancy in the course of their work.

2. Data We May Collect
We may collect: Name, Contact information (email, phone), Job title and credentials (if applicable), Billing or payment information (when purchasing services), IP address, Browser type and version, Operating system, Pages you visit, Cookie information.

3. How We Use Your Data
We use your personal data to: Provide and manage our services, Process payments and issue invoices, Personalize your experience, Maintain internal records, Improve our services, Send relevant updates (where you have opted in), Respond to enquiries and provide customer support. We will not share your data with third parties unless required by law or necessary for service delivery.

4. Third-Party Services
We may use trusted third-party service providers for payment processing, email delivery, and marketing support. These providers will only have access to the personal data necessary to perform their services.

5. Data Security
We take data protection seriously and use appropriate technical and organisational measures to safeguard your personal data.

6. Cookies
Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.

8. Contacting Us
If you have any questions about this Privacy Policy, please contact us at: [email protected]